Can you register using the CQC Provider Portal?
From 18 November 2024, there will be some important changes to how you register as a provider or manager with the Care Quality Commission (CQC). Due to development work aimed at enhancing the service, the provider portal will no longer support new applications. Here’s a rundown of what’s changing and what you need to do to stay on track with your applications.
What’s Changing?
As of 18 November 2024, you will no longer be able to use the CQC provider portal to:
Apply to register as a new provider
Register as a manager
Instead, you’ll need to download and complete the application forms available on the CQC website.
The portal will still support other functions, allowing you to:
Submit certain types of notifications
Cancel your registration
Create user accounts for team members
For the full list of services still accessible via the provider portal, refer to the CQC’s online resources.
Next Steps: What You Need to Do
If You’ve Already Submitted an Application
Application Confirmed: If you have received confirmation that your application has been validated and accepted, you don’t need to resubmit. Your application is now in the queue for assessment.
Application Pending Confirmation: If you haven’t yet received confirmation, CQC will contact you in the coming weeks. If your application requires resubmission, CQC will provide instructions, and your place in the queue will be held.
If You’ve Started but Haven’t Submitted Your Application
Deadline: Complete and submit your application by 18 November 2024.
Can’t Meet the Deadline? If you think you won’t be able to meet the deadline, it’s best to stop your application on the portal and instead use the forms on the CQC website.
Keep in mind that if you’re applying as both a provider and a registered manager, all related applications must be submitted by the deadline. Missing this deadline will mean you’ll have to resubmit all applications using the website forms.
If You Haven’t Started an Application Yet
It’s recommended to download and complete the application forms from the CQC website and submit them by email. This ensures you have adequate time to provide all necessary information before the registration process changes.
Key Takeaways
This change is part of CQC’s ongoing work to improve services.
Applications will no longer be accepted via the portal, other key functions remain accessible to support your regulatory needs.
Ensure you’re prepared by checking the new requirements and deadlines, and switch to the website forms as soon as possible if needed.
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