As of the 3rd October, the Care Quality Commission (CQC) has introduced a series of immediate changes aimed at rebuilding trust in their regulation of health and social care services. These changes follow recent criticisms of the CQC’s operations and represent the regulator's commitment to improving transparency, efficiency, and responsiveness.

In May of this year, the team here at Affinity Care Advisory lodged a Freedom of Information (FOI) request to the Care Quality Commission (CQC). The CQC’s responses sheds light on critical issues affecting new care services across the UK. Here, we present a detailed analysis of the CQC's response, highlighting significant delays in the registration and inspection processes that impact the delivery of quality care.

As the election approaches, there's a glaring absence of meaningful discourse on England's social care crisis. At Affinity Care Advisory, we believe it's time for care providers to take notice.